High-powered, cost-effective business telecoms
Many businesses are aware that VoIP and digital telecoms are highly efficient and deliver cost savings against traditional wired handsets. Still, there are varied packages and solutions with different pricing dependent on the most suitable plan for your organisation.
Jera’s Phoenix Call platform is market-leading, with comprehensive integrations, supported hardware and Unified Communications…
Selecting a VoIP pricing package
The starting point in assessing the most appropriate telecoms package is to analyse your current phone lines, users, hours of usage or capacity during peak hours of business, including:
The number of colleagues or users requiring a headset or telecoms access simultaneously – particularly important for higher-volume call centres and customer support functions.
The average number of minutes of call time required per month, including mobile and UK calls.
Microsoft Teams and CRM integration requirements to streamline workflows and allow teams to collaborate and manage projects with in-built telecoms.
If you are unsure which VoIP packages are the right match for your call usage or telecoms priorities, please schedule a call with Jera, and we will be happy to provide further guidance.
Choose the plan that’s right for you
per User / Month
per User / Month
per User / Month
Included Support Time
Mac and Windows Client
Included UK Calls
Included Mobile Calls
Voicemail and Personal Greetings
Voicemail to Email Transcription
Hunt Groups and Auto Attendant
International and Geographic Numbers
Secure Administration Portal
Directory Services & Click-to-dial
Call Queuing & Parking
Instant Messaging & Presence
Voice & Video Conferencing
Microsoft Teams Integration
Compliant Call Recording
Intelligent Call Queues
Call Monitoring & Intervention
DOWNLOAD COMPARISON PDF
Advanced telephony for compliance and coordination
Compliant call recording is included in both our Phoenix Call Business and Phoenix Call Centre packages and is a mandatory or organisational quality control requirement in varied sectors, particularly in financial and insurance services where call recording may be obligatory.
Other features and functionality, such as smart queue management, ensure that even during the highest demand periods, customers are assured of professional service and receive regular updates about the anticipated waiting time.
Leveraging VoIP Telecoms for Teamwork and Collaborations
Jera’s enterprise-level telecoms solutions are ideal for larger or remote teams, with the capacity to integrate with CRMs and Microsoft Teams, alongside video conferencing and screen sharing features, whereby teams from any location can communicate live, participate in discussions, or contribute to team meetings.
Our high-performance VoIP solutions begin from just £10 per user per month, and you can find an itemised breakdown of the support and services included in our pricing packages tables.
Which package is best for me?
Can I transfer my numbers?
How else can I save on telecoms costs?
How do I know I am making a VoIP call or a landline call?
If I call on VoIP does the other person need to be on VoIP also?
Will I save money on my phone bills?
Are there any connection fees?
Is this an approved service?
Absolutely. Ofcom regulates the telecoms sector, which was fully deregulated in 2006.
Read about it at http://www.ofcom.org.uk/telecoms/
How is pricing calculated?
Can I change my package when I want?
What is involved in the set up process?
Are there any hidden costs?
Learn more and improve your business
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