VoIP for Remote Workers: Unique Ways VoIP Will Help You

The office is no longer a requirement for all employees as people can work from anywhere in the world with an internet connection. Employees are increasingly asking to work from home, and you need an internet telephony system to support this.  So, why should you use VoIP for remote workers?

With advances in technology, it’s now easier than ever for employees to connect with their office and collaborate with co-workers no matter where they are.

VoIP stands for Voice over Internet Protocol, which allows remote workers to connect to their office phone system from anywhere in the world.

This article will discuss the benefits of VoIP for remote workers as a business telecoms and how it can help your business run more efficiently.

VoIP Phone Systems

IP telephony as a business telecoms can be used on any computer or mobile device, as long as it is connected to the internet. VoIP technology works as a desktop app on any mobile phone, computer, or desk phone as it is a cloud-based phone system.

This means that wherever the employee is, they have a telephone system to answer any calls.

A VoIP phone system offers a wide range of features to make it easy for employees to stay connected – without needing to give personal phone numbers. Some of the features of VoIP are:

    • Video conferencing
    • Telephone calls
    • Call forwarding
    • Transmitting voice calls
    • Instant messaging
    • Call recording
    • Caller id
    • Screen sharing
    • Stores digital data securely

So, Why do employees want to work from home?

Many businesses are facing a large number of staff wishing to continue the remote working trend. In a recent study, it was found that the main reasons employees want to work from home are:

Working from home can give employees extra time in their life, and can make life easier for them. If you can offer your employees to work from home or hybrid work, you may find that your business can reap all the benefits.

What is in it for you?

There are many benefits for businesses when their employees work from home. Perhaps the most obvious one is increased productivity.

Increased Productivity

In a 2017 study by Stanford University, they found that there was a 13% increase in productivity for employees who practised remote working.

This is because remote employees are able to create their own working environment which suits them best and eliminates distractions such as office chatter and meetings.

Happy Employees

Additionally, happy employees lead to lower staff turnover rates and less need for recruitment, saving your business time and money.

By not having a high turnover rate, you save money as you do not waste resources training new members of staff all the time.

Less Expenses

You can also save money as you do not have the expense of business mobiles so employees can be kept in contact.

Why a VoIP System Is The Best On The Market for Your Employees

There are many benefits of using VoIP for your employees to work at home, but the most common ones across all industries are:

VoIP for Remote Workers: It’s Easy!

Some of your employees may not be used to working with more advanced systems, but VoIP is a very simple system to get used to. So, everybody will be able to understand it, and use it with ease.

This creates an easy transition away from your Public Switched Telephone Network (traditional landlines).

VoIP for Remote Workers: Stay Connected

When working from home – whether you are by yourself or with others – many employees can get lonely. During COVID-19, 58% of women said they felt more isolated as a result of working from home.

If you use a VoIP system, it can give your employees an easy way to stay connected to each other as they can video call, instant message each other and more. With a VoIP phone system, it can lead to less isolation and more connection to each other.

VoIP for Remote Workers: Share Information Immediately

If you have a remote team, it can be difficult to share information quickly as email chains can take days to get replies. Instead, VoIP phone systems allow for the quick and easy sharing of information between employees instantly.

This is especially useful if your teams need to share their work with each other as they can join a video conference and share their screen. Utilising a VoIP service provider can enable employees to have more control over their work.

Employees are able to explain and demonstrate simultaneously whilst remote working with VoIP telephone systems.

VoIP for Remote Workers: How IT Can Help Your Business

Always Connected

One of the biggest benefits of VoIP for remote workers is that it allows them to stay connected to their office phone system no matter where they are. This means that they can make and receive calls, or conference calls from any location with an internet connection.

A VoIP phone system ensures that somebody is available for customers whenever needed.

VoIP calls are especially useful as they help to create a sense of professionalism and it makes it easier for customers to get in touch with the right person.

Staying connected is a huge advantage for businesses that need to be able to reach their employees at all times.

This connection ensures that incoming calls can always be made and received regardless of where the employee is located.

Greater Productivity

When employees are in an office network, there are more opportunities for distractions. By remote working, employees can create a space that is conducive to concentration and minimize distractions.

This results in greater productivity and a better work/life balance.

Another benefit of VoIP improving productivity is it allows employees to easily create conference calls with colleagues or clients. As well as screen sharing important documents quickly and easily.

A VoIP phone can create instant replies, instead of needing to wait on others when using slower systems (e.g. email or travelling in person).


With VoIP, you only need to pay for the internet connection and the calls are free. This means that you do not have to pay for installation or maintenance costs associated with the traditional desk phone.

This is significant as VoIP is cheaper than the traditional landline calls, so you can save your business money.


Voice over Internet Protocol is perfect for businesses with remote workers as it can be used from anywhere in the world with an internet connection. This means you can hire the best in your industry from anywhere in the world.

It can additionally mean that your employees can get training from the best in your industry, without the cost of travelling.

This can leave you with the best employees in your industry as they are the best, or trained by the best. For example, the best in your industry may have a training course available elsewhere.

With hosted VoIP services, your employees can train from the best, anywhere in the world.


As your business grows, VoIP can easily be scaled up to accommodate additional users. This means you can have a phone system that fits with the size of your business – small or large – and can increase your ultimate growth.


Issues may arise when all staff are not on-premises as they cannot easily communicate. VoIP comes with many features that can aid your business in a variety of ways. Your employees can work to the best of their ability as each feature solves any communication issues which arise.

This can ensure efficient processes in your workforce, and contribute to the growth of your business.

Why it’s a mistake to not use VoIP for remote workers

If you’re not using VoIP for remote working, then you’re missing out on a lot of benefits that could be aiding your business.

By not utilising VoIP, you’re making it harder for your employees to work productively from home.

If you want your business to grow and succeed, then you need to invest in an IP phone.

A VoIP system is a must-have for any company, even if the majority of your employees can’t work from home!

VoIP allows people who need to be in the office, to communicate with others who work from home. It allows seamless communication between everybody in your business.

Some of the reasons why our remote workers love VoIP:

Here at Jera IT, we are cybersecurity specialists for small to medium businesses (SMBs). Our remote workers love our VoIP systems as a business telecoms solution because:

    • It’s easy to use and understand
    • The audio and video quality is clear with a VoIP call
    • Offers a range of features to improve work
    • Phone calls can be made internationally without extra charges

If you’re not already using VoIP, then you’re missing out on a lot of business opportunities. So, what are you waiting for?

After using our cloud-based VoIP, you will feel proud of your business as you watch it succeed.

Get started today! Speak to one of our amazing team members who would love to chat with you about our VoIP product!