How Can Technology Improve Business Communication and Collaboration?

How Important is Communication and Collaboration in a Business?

Communication and collaboration are two of the most important aspects of any business. If you can’t communicate effectively with your colleagues, clients, and partners, then your business will suffer. The same is true for collaboration. If you’re not able to work cohesively with your team, then you’ll struggle to achieve success. In this blog post, we will discuss how technology can improve communication and collaboration in a business setting. We’ll also take a look at some of the best technology solutions available to help you get the job done!

What is a VoIP Phone System?

One of the best ways to improve communication within your business is by using a VoIP phone system. Since they are very easy to install into your team and come with minimal costs to your business, a VoIP phone system is one of the most effective ways to improve business communication. VoIP stands for Voice over Internet Protocol. This type of phone system uses the internet to place and receive calls, rather than a traditional phone line.

How Can a VoIP Phone System Improve Business Communication?

Using the internet to place and receive calls can be a great way to save money on your business’s phone bill! In addition, VoIP phone systems often come with a variety of features that can improve business communication. For example, many VoIP phones have the ability to record calls, which can be extremely helpful for training purposes or for reviewing important conversations. Other features like call forwarding and call waiting can also be helpful in business settings.

We won’t be able to cover all the features of a VoIP phone system, but there are even more that can improve communication in your business. Video conferencing is one of them, it’s a great way to connect with colleagues, clients, and partners who are located in different parts of the world. VoIP phone systems such as Phoenix Call make it easy to set up and use video conferencing, and they can be extremely helpful for business communication. Since a VoIP phone system is hosted on the internet, team members can use their laptop, mobile, or tablet as their business phone. This allows them to stay connected when on the move or working away from the office, meaning business communication won’t be affected by remote workers.

What Technology Solutions Are There to Improve Collaboration?

Technology has come a long way in recent years, and there are many different solutions available that can help improve business collaboration. If you’re looking for ways to improve collaboration in your business, consider investing in a productivity suite like Microsoft 365. Applications within the Microsoft Suite such as Teams allows colleagues to chat, phone, video call, and share files with relative ease. Within Microsoft Teams and SharePoint, team members can share files with one another and contribute to them at the same time without deleting one another’s work. Microsoft 365 is just one example of solutions that enhance collaboration, feel free to get in touch with the Jera team to find out what other ways technology can help your business.

What Can You do Right Now to Improve Your Business Communication and Collaboration?

Aside from looking into business VoIP phone systems and a business productivity suite, there are other little things you can do to improve communication and collaboration in your business.

    • Make sure everyone has access to the same applications and information. If not, this will lead to frustration on behalf of employees who feel left out or uninformed. Employees should also be given time to learn how to use new applications before being asked to use them for work tasks.
    • Encourage transparency and open communication amongst colleagues. This way, team members will feel more comfortable voicing their concerns or needs instead of bottling them up until it’s too late.
    • Schedule regular check-ins with team members, whether that be weekly one-on-ones or monthly team meetings.

Jeras’s Phoenix Call is the best VoIP phone system out there, visit to find out more about our solution. Alternatively, you can fill out an online form or give us a call today and the team here at Jera will be more than happy to help!