IT Support Pricing
Affordable IT support for every business
Costs and budgets are always important factors for businesses, and Jera makes it easy to select the right level of IT support for your organisation. Our transparent pricing packages are designed to help you make informed decisions, with itemised aspects of every service demonstrating what each package includes.
Cost-Effective IT Assistance for Start-Ups
Smaller organisations and start-ups are often concerned about the cost of investing in professional IT support yet cannot afford the extensive costs and damage associated with downtime. Our IT Care Lite package is ideal, with streamlined advice and support, and a minimum contract period of 12 months.
Enhanced IT Support for Growing Organisations
Companies trading in high-volume and high-demand sectors rely on their IT for every function, particularly where digitised transactions or a global customer base mean an outage outside the usual office hours would be disastrous.
Jera’s IT Care Priority package offers proactive IT support with around-the-clock assistance and rapid responses when a problem occurs, ensuring that network overloads or cybersecurity attacks do not affect your customer’s experience or your ability to grow.
Our Most Popular Business IT Support Package
Unlimited support time, 24/7 assistance, and cost-effective plans from £30 per user per month ensure that businesses of all sizes can benefit from professional IT support.
Choosing the best IT support for your company
IT CARE LITE
per user / month
per user / month
Included Support Time
Discounted Labour and Project Work
Service Level Agreement (SLA)
Office Hours Support
Enhanced Service Level Agreement (SLA)
Regular Engineer Visits
* Minimum Users
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Learn more and improve your business
We initially looked at replacing our existing VOIP phone system as the clarity of the calls were prohibiting our high standards of customer service and the costs were becoming increasingly prohibitive for us as a small business to utilise all the functions that we found that we were needing. We contacted Jera with our service requirements and they swiftly came back with the CallSwitch option. The brilliant thing about...
The Jera team have been nothing short of excellent and their patience with me has been saint-like. Thanks for all your help.
We have recently started working with Jera. Customer service is excellent and if there are any issues they are in constant contact with updates and solutions. I would highly recommend Jera.
We’ve been using Jeras IT solutions for a number of years and have always found their service second to none. Taking ownership of our IT problems and seeing them through to the end. A start to end quality service.
The new system and handsets are great, and on the Wifi front Jera IT have installed an open network for customer use, and a second secure network for pop-up retailers. The project has been very successful with both aspects now up and running well. Jera IT were always on hand to sort things out and offer us options on how we could adapt things to suit the way our business works. We would definitely recommend the...
We’ve grown up with Jera IT, and I’ve got a very good relationship with them. They understand me and immediately deal with things that need to be dealt with. I don’t know how demanding I am as a customer, but we’ve got a great working relationship, and that’s invaluable. I regularly recommend them to others.
Jera IT oversee all IT infrastructure and are extremely proactive in suggesting innovations to keep us ahead of the game. I get lots of calls from IT companies offering their services, but Jera IT has become part of RZ Group, and we’d never switch to another provider. They’re evolving too, with new people adding their expertise to the team, and we know we can trust Jera IT to get the job done.