The Importance of Customer Surveys & the Best CSAT Tools

The Importance of Customer Surveys & the Best CSAT Tools

The Importance of Customer Surveys & the Best CSAT Tools Table of Contents Toggle Why you need to collect customer feedbackWhat a CSAT tool can do for youR&R Optimisation – our recommended customer feedback tool At the end of the day, the success of your...
4 Ways your Company can Benefit from Staff Training

4 Ways your Company can Benefit from Staff Training

4 Ways your Company can Benefit from Staff Training Table of Contents Toggle Common misgivings about staff trainingBenefits of business training courses1. Staff understand their role & the company ethos better2. More confident, productive employees3. Better staff...
Security Drawbacks of Microsoft 365 and What You Can Do

Security Drawbacks of Microsoft 365 and What You Can Do

Security Drawbacks of Microsoft 365 and What You Can Do Table of Contents Toggle Is the Microsoft 365 platform not secure enough?Cloud-centric security is not enough.Where to begin?1. Prepare for a hybrid future2. Locate hidden sensitive data3. Strengthen security4....
What Happens in a Security Audit?

What Happens in a Security Audit?

What Happens in a Security Audit? Table of Contents Toggle What Is a Security Audit?Why Do Companies need IT Security Audit?Consequences of Security BreachFinancial LossPublic Image DestructionLegal ConsequencesInformation LossHow Long Does a Security Audit Take?How...
Deep Web vs Dark Web – What’s the Difference?

Deep Web vs Dark Web – What’s the Difference?

Deep Web vs Dark Web – What’s the Difference? Table of Contents Toggle Surface web definitionDeep web definitionDark web definitionSo what now? The terms “deep web” and “dark web” are ones often thrown around in the media pretty much interchangeably, but there are...
How Secure is Microsoft Teams?

How Secure is Microsoft Teams?

How Secure is Microsoft Teams? Table of Contents Toggle Potential Microsoft Teams security issues1. Guest access2. Unmanaged devices3. Third-party appsHow to improve Teams cybersecurity1. Manage permissions2. Educate your team3. Invest in data backup Many people...