Insights & guides.
Practical advice on getting more from your technology. No jargon, no scare tactics.
Why your business needs to back up Microsoft 365
Microsoft 365 keeps deleted items for a while, but your licences don't include a backup. What Microsoft keeps, for how long, and what a backup adds.
Cyber security / 25 August 2026What is Cyber Essentials, and does your business need it?
What Cyber Essentials covers, what it costs (from £320 + VAT), what changed in April 2026, and when a customer or insurer will ask for it.
IT support / 22 August 2026How to switch IT support provider without the disruption
Changing IT company: check your notice period, get your admin passwords back, time the move, and know what it asks of your team in the first month.
Telecoms / 20 August 2026The 2027 phone switch-off: what your business must do, and what VoIP now makes possible
The UK's old landline network (PSTN and ISDN) switches off by 31 January 2027. What to check first, and what modern VoIP can do, including AI call answering.
IT support / 18 August 2026In-house vs outsourced IT support: which is right for your business?
The honest trade-offs between hiring your own IT person and outsourcing to a managed provider, and how to tell which one your business actually needs.
Cyber security / 12 August 2026How much does cyber security cost for a small business?
What cyber security costs a small business: the Cyber Essentials fee, how our own pricing works, what drives the rest, and what doing nothing costs.
Cyber security / 9 March 2026Cyber incident response plans: a practical guide for Edinburgh businesses
What goes into a cyber incident response plan? Six steps, who does what, who to call in Scotland, and how to test your plan before you need it.
IT strategy / 2 January 2026IT Strategy Consultancy in Glasgow: Building Technology Roadmaps That Drive Growth
What an IT strategy and a technology roadmap are, what goes in one, when you need one, and how a Glasgow business gets one from Jera.
IT support / 11 November 2025Why Glasgow SMEs should choose Jera for IT support
An honest look at Jera's IT support for Glasgow SMEs: what you get for your money from our West Regent Street office, and when we're not the right fit.
IT support / 22 October 2025Boosting Productivity with Managed IT Support in Glasgow
Where IT eats your team's time and what managed IT support actually does about it, with the cost and the trade-offs for a Glasgow business said plainly.
IT support / 28 August 2025IT Support in Aberdeen: What Growing Businesses Should Expect in a Provider
What a growing Aberdeen business needs from an IT provider: response figures in writing, monitoring, security and a plan, plus the red flags to walk away from.
Microsoft 365 / 11 February 2025Microsoft 365 Business Premium: a UK guide to what you get and whether you need it
What's in Microsoft 365 Business Premium? The security and device management it adds, how it compares with Business Standard, and who needs it.
AI / 3 February 202510 things AI still can't do in business (and what it's now good at)
What can't AI do? Ten things AI still can't do reliably in business, and how to use it safely now that AI agents can act on your behalf.
Cyber security / 18 December 2024Seasonal cyber attacks: when businesses are most at risk through the year
Cyber attacks follow the calendar. The seasonal patterns behind ransomware and phishing in the UK, from Christmas to tax time, and how to prepare.
Cyber security / 11 December 2024State-sponsored cyber attacks: what they are, who's behind them, and why small businesses should care
What is a state-sponsored cyber attack? The countries most often behind them, real examples, and why ordinary UK businesses get caught up.
IT support / 18 September 2024IT support engineer vs technician: what's the difference?
IT support technician or engineer? What each does, how IT support differs from technical support, and which your business actually needs.
Microsoft 365 / 11 July 2024Microsoft Copilot for small business: which Copilot offers the best value?
Which Microsoft Copilot suits a small business? Copilot Chat vs Microsoft 365 Copilot, what each does, and how to get value without the risks.
Microsoft 365 / 9 April 2024Windows key shortcuts: lock your screen with Windows + L, and 19 more worth knowing
What does Windows + L do? It locks your PC instantly. Plus the Windows 11 shortcuts worth learning for screenshots and your clipboard.
Microsoft 365 / 13 March 2024Should you run your webinar on Microsoft Teams? A practical guide
Can you run a webinar on Microsoft Teams? Yes. Webinars vs town halls, how to set one up, and tips for an event that runs smoothly.
Cyber security / 11 August 2023How to encrypt OneDrive files: what Microsoft does and what you add
OneDrive already encrypts your files. Here's what that doesn't stop, and what actually protects business files in Microsoft 365.
Microsoft 365 / 31 July 2023Microsoft 365 end user training: what your staff actually need to know
Microsoft 365 end user training: the skills staff need in Outlook, Teams, OneDrive and SharePoint, using Copilot safely, and how to run it.
Cyber security / 7 July 2023Antivirus Software Advantages and Limitations
What antivirus does well, what it can't stop, and what a business adds on top in 2026: Defender, endpoint detection and response, MFA and patching.
Cyber security / 16 June 2023Failure to notify the ICO: the 72-hour data breach rule explained
When must you report a data breach to the ICO? The 72-hour rule, what's reportable, the fines for getting it wrong, and what to do in the first hour.
Cyber security / 14 June 20235 Ways To Prevent Malware and Antivirus Best Practices
Five ways to keep malware out of a small business in 2026: automatic updates, multi-factor sign-in, antivirus that's switched on, care with links, and backups.
Cyber security / 31 May 2023Phishing email examples, and how to train your staff to spot them
What does a phishing email look like? Real examples businesses see today, the warning signs, and how to run phishing training that works.
Cyber security / 23 May 2023Password manager vs paper: is it safe to write your passwords down?
Paper password book or password manager? What the UK's National Cyber Security Centre says, and why passkeys change the question.
Telecoms / 15 June 2022Are VoIP phones secure? VoIP security explained for businesses
Are VoIP phones secure? Yes, if set up properly. The real risks, how encryption works, verifying callers, and using AI voice agents safely.
IT support / 20 January 2022What is managed IT support? Pros, cons and costs for Edinburgh businesses
Managed IT support in plain English: what it covers, what it costs, the honest pros and cons, and who it doesn't suit. From our Edinburgh office in Loanhead.
IT support / 9 September 2021IT solutions in Edinburgh: how to choose the right IT partner for your business
Looking for IT solutions in Edinburgh? Common IT problems local businesses face, what good IT support looks like, and questions to ask.
Microsoft 365 / 10 August 2021Microsoft Teams guest access: how it works and how to keep it secure
Teams guest access explained: guests vs external access vs shared channels, how to set it up, and how to keep it secure.
Cyber security / 31 July 2021What is an endpoint? Endpoint security explained for small businesses
What is an endpoint, and why is it the attacker's way in? Endpoint security explained: the main threats, antivirus vs EDR, and what devices need.
IT strategy / 31 July 2021How to create an IT asset register (no database needed)
How to set up an IT asset register for a small business: what to record, and when a spreadsheet, Microsoft Lists or Intune does the job.
Cyber security / 31 July 2021What is encryption, and why is it important for your business?
What is encryption? A plain-English guide: how it works, where your business already uses it, why it matters for UK GDPR, and the usual gaps.
Microsoft 365 / 29 July 2021How to set up Microsoft Teams for your business: a step-by-step guide
How to set up Microsoft Teams properly: licences, teams and channels, guest and external access, security settings, phones and staff.
Microsoft 365 / 28 July 2021Slack vs Microsoft Teams: which is better for your business?
Slack or Microsoft Teams? A plain-English comparison for UK businesses on cost, meetings, AI and security, and which suits the way your team works.
Cloud & Microsoft 365 / 7 July 2021Business data backup: 7 strategies to protect your company's data
How to back up business data properly: the 3-2-1-1-0 rule, and why Microsoft 365 needs a backup of its own that you have actually tested.
