Who we work with

Growing Scottish businesses that want more from their IT.

Typically 15 to 250 people, with no IT department of their own, or an IT manager who wants a team behind them. Our clients couldn’t be more different. Agriculture, energy, manufacturing, legal, finance, retail. But they all need the same thing: IT that just works, and security they don’t have to think about. Whatever your setup, we’ve probably seen it before.

What they all want

Different businesses. The same five things from their IT.

  • A stopwatch with a small spanner resting across it.

    1

    Problems fixed fast, by people who know them.

    Not a ticket number and a queue. A named team that knows how the business runs.

  • A padlock with a pink keyhole, sitting on a soft cushion.

    2

    To feel safe, and to know how exposed they are.

    Protection that keeps working in the background, and a straight answer about the risks.

  • A blueprint rolled half open, with a pink pin on it.

    3

    A plan, not just repairs.

    Ideas, a roadmap and someone who brings them what’s next, before they have to ask.

  • A small robot on a starting line beside a pink flag.

    4

    Help getting started with AI, safely.

    Every business is being told to use AI. They want someone to show them where it pays, and keep it secure.

  • A single invoice in an envelope, sealed with a pink tick.

    5

    One bill they can budget for.

    A clear monthly cost, and no surprises on the invoice.

And right now, every one of them is asking the same question: what should we be doing with AI?How we help with AI →

Is Jera right for you?

An honest answer, either way.

We’re a good fit if this sounds like you.

  • You want IT that moves your business forward.
  • You take cyber security seriously, and you want to know your risks.
  • You want to use AI to improve your business.
  • You value a straight answer, even when it’s not the one you hoped for.

We’re probably not the right fit if this sounds like you.

  • You only want someone to fix things when they break, with no plan.
  • You want to keep everything exactly as it has always been.
  • You only want one piece looked after, such as backups or first-line support.
  • You won’t invest in technology, even when old kit is holding the business back. We’re not here to persuade you.

Remember, our AI services could save you more money than our fee. Let us show you how much on jerait.ai ↗

Straight answers

Questions people ask us

What size of business does Jera work with?

Typically Scottish businesses of around 15 to 250 people that don’t have, or don’t want, their own IT department. Many have an IT manager, and we become the team behind them.

Do you work with businesses that already have IT staff?

Yes. Many of our clients have an IT manager. They set the direction and we do the work, under our standard IT support agreement. What we don’t do is take on one piece on its own, such as first-line support or backups.

Does Jera specialise in a particular sector?

No, deliberately. We have looked after a broad mix of businesses for over 20 years, so whatever your setup, we have probably seen it before. What our clients want from IT is the same whatever they do.

Next steps

Sound like your business?

Book an IT audit and business review. No obligation, and you see everything before you commit.

Not sure what you need yet? Start here →

A member of the Jera IT team