Renew Your IT Skills Before It’s Too Late
In the IT world, things move quickly. If you don’t keep up with the latest trends and technologies, you’ll quickly fall behind. IT managers and company directors are in a unique position – they need to stay on top of their game but also have to manage other aspects of IT. It can be difficult […]
How Technology Helps Ensure Business Processes are Efficient and Consistent
Business processes are the foundation of every business. They ensure that tasks are completed in a consistent and efficient manner, and they play a vital role in ensuring that your business is successful. However, many businesses do not have an effective strategy in place to ensure their business processes are efficient and consistent. This can […]
Business Continuity Plan: The 5 Step To Create
Business Continuity Plan: The 5 Step To Create [ez-toc] How will your business respond when faced with an unexpected situation? Will your business sink or swim? Do you have a business continuity plan in place? Leading a small business is a challenging endeavour. According to a January 2021 article published by Entrepreneur, 20% of small businesses fail […]
Why your Business Demands a Security Audit
Preparing for the Future In our modern-day and age, cyberattacks can seem like a thing of the past. After all, we know so much more about the internet and security than we did ten years ago, right? It’s actually more nuanced than that. Though we do have more advanced technology than we once did, we also have […]
IT help desk: Troubleshooting to Secure A Simple Life
From printer troubleshooting to accessing shared drives: How an IT help desk improves business continuity. Troubleshooting an offline printer “We had one user calling us because their printer was showing up as offline. It’s generally frustrating for people when they can’t use the equipment in their offices, and printers tend to act up quote often. […]
Does your Organisation Need Mobile Device Management?
We’ve quickly become very dependent on our smart devices. The average Brit checks their phone 28 times a day; that’s almost twice per hour if they get 8 hours of sleep. So it’s no wonder that personal mobile devices – smartphones, tablets and laptops – have become a very common sight in the modern workplace. Not […]
How to Boost Company Reputation with Review Optimisation
As we said in our previous blog post, your business reputation is incredibly important and online reviews of your products and services can make or break your business. That’s why you need a strategy for getting more reviews from your customers and ways to use these to display your excellence. Don’t assume your clients will remember to […]
The Power of Google Reviews for Gaining Online Visibility
In this day and age, having a good flow of genuine customer reviews posted about you online is integral to making your business a household name in your local area. Google reviews are one of the best ways to raise your online profile and improve your company’s offering which is why today, we’re going over […]
Why Business Reputation Matters & How to Boost it Online
The way people choose the businesses they buy products and services from has changed fundamentally with the near-universal adoption of the internet and its various review sites. While in the past, people learned about products and services largely through word of mouth, today, online reviews on sites like Google, Facebook and Yelp could make or […]
The Importance of Customer Surveys & the Best CSAT Tools
At the end of the day, the success of your business is solely in the hands of your customers. While you could spend all of your money developing great products and services and running sales and marketing campaigns to promote them, this doesn’t guarantee a positive customer experience. This might seem like a slightly depressing […]
