How To Master Your Yearly Business Review Presentation

With Christmas season officially open (at least in shops and supermarkets), the end of 2022 is now within clear sight. This makes it the perfect time to review your achievements from this year and start thinking about the next. Here are 3 often overlooked but proven methods for nailing your yearly business review: 3 Overlooked […]

3 Reasons You Should Upgrade to Windows 10 Today

With Microsoft ending their support for Windows 7 on January 14, 2020, it’s time to start thinking of an update if you’re still using the 9-year-old operating system. Here at Jera, we’re big fans of Windows 10 and would recommend updating your operating system to it as soon as possible. In today’s instalment of our series on […]

Are you Aware of the Big Changes Coming to Windows 7?

After January 14th, 2020, Microsoft will no longer offer support for Windows 7. This means that there’ll be no more patches or updates for this operating system, and they’ll no longer offer free customer support for it. If you’re part of one of the 43% of organisations that still uses Windows 7, you need to understand what […]

Why are Businesses Moving To IT Outsourcing:

Technology has come to play a crucial role in everyday business operations and most of the times it can either enable or hinder the success of your organisation. In this context, it’s then no wonder that more and more businesses are moving away from managing everything in-house (which can be both time- and budget-consuming), and […]

Microsoft Teams – What is it & Should you Use it?

Microsoft’s Teams promises easier internal communications through its chat-based workspace within Office 365. But how does it work and is it the right option for you? In today’s blog post, we’ll go over what Teams promises, some of its best features and positive effects using it could have for your staff’s productivity, teamwork and company […]

How to Boost Company Reputation with Review Optimisation

As we said in our previous blog post, your business reputation is incredibly important and online reviews of your products and services can make or break your business. That’s why you need a strategy for getting more reviews from your customers and ways to use these to display your excellence. Don’t assume your clients will remember to […]

The Power of Google Reviews for Gaining Online Visibility

In this day and age, having a good flow of genuine customer reviews posted about you online is integral to making your business a household name in your local area. Google reviews are one of the best ways to raise your online profile and improve your company’s offering which is why today, we’re going over […]

Why Business Reputation Matters & How to Boost it Online

The way people choose the businesses they buy products and services from has changed fundamentally with the near-universal adoption of the internet and its various review sites. While in the past, people learned about products and services largely through word of mouth, today, online reviews on sites like Google, Facebook and Yelp could make or […]

The Importance of Customer Surveys & the Best CSAT Tools

At the end of the day, the success of your business is solely in the hands of your customers. While you could spend all of your money developing great products and services and running sales and marketing campaigns to promote them, this doesn’t guarantee a positive customer experience. This might seem like a slightly depressing […]

4 Ways your Company can Benefit from Staff Training

Who wouldn’t want their staff to be more knowledgeable and productive? All training programmes promise this, yet it can be hard for managers to justify the cost of them – especially if they’ve been let down in the past. However, the benefits of offering your people continued development opportunities far outweigh the potential drawbacks once […]