Why are Businesses Moving To IT Outsourcing:
Technology has come to play a crucial role in everyday business operations and most of the times it can either enable or hinder the success of your organisation. In this context, it’s then no wonder that more and more businesses are moving away from managing everything in-house (which can be both time- and budget-consuming), and […]
Why Business Reputation Matters & How to Boost it Online
The way people choose the businesses they buy products and services from has changed fundamentally with the near-universal adoption of the internet and its various review sites. While in the past, people learned about products and services largely through word of mouth, today, online reviews on sites like Google, Facebook and Yelp could make or […]
The Importance of Customer Surveys & the Best CSAT Tools
At the end of the day, the success of your business is solely in the hands of your customers. While you could spend all of your money developing great products and services and running sales and marketing campaigns to promote them, this doesn’t guarantee a positive customer experience. This might seem like a slightly depressing […]
VoIP vs Traditional Phone Systems
Living in the digital era, we’re all accustomed to instant communication. Whether it’s an update on the news, a WhatsApp message or a notification from Facebook, we settle for nothing less than hyper-efficient messaging – and your business deserves nothing less. Organisations of all sizes are now recognising the importance of leveraging Voice over Internet Protocol […]
IT Support: Your Checklist of What to Look for
Have you ever been in a situation where your computer crashed, or an employee had their laptop broken? If so, then it may be time to find IT support. Find out how to find the right IT support company with this blog. Our IT professionals here at Jera IT share what they look for when […]
