Moving to a New IT Support Provider
If you are responsible for information technology in a small to medium-sized business with between ten and 150 employees, read on to discover why your company might want to consider changing its IT support arrangements. We also offer some advice about the points to check before making a decision, as well as useful tips to […]
How to get Control of your IT And Understand It Now
Today’s competitive world of business means that IT is indispensable. Over recent years, the processing power of computers has transformed the workplace immensely, from streamlined back offices to high-speed customer care. Similarly, the widespread take-up and use of smartphones has changed how customers browse and shop. As a result, successful modern organisations need to make […]
How to Provide Excellent IT Support for SMEs
Almost invariably, the standard of small business IT support received from helpdesks tends to leave a lasting impression on customers. At contract renewal time, exceptionally good or bad service affects repeat business and referrals, too. If your organisation provides IT support services to small and medium-sized enterprises, you will probably be well aware that quality and customer […]
Why Does my Business Need IT Support? An Easy Guide
If you own a small or medium-sized business, typically with between 10 and 150 employees, you may have wondered how to get the best from information technology. If so, read on for some essential tips on how your company can get the most from its investment in computers, given proper IT support. We also offer […]
How to Create Asset Management Databases
Picture this, it’s a normal day and you’re using your CRM system as you do every day. But today, you find out that your CRM’s new update has had a massive cybersecurity breach! What do you do?! How do you know what computers have that version installed? Do you waste time going through every single […]
Why Your Business Needs An IT Budget Now
Why is preparing an IT budget within SMEs (small medium enterprises) essential? And, how can having a strategic budget propel your organisation towards success in the modern, competitive marketplace. Here, we delve into the main steps involved in creating an IT budget. Why Your Business Needs an IT Budget Although busy, time-pressed managers and executives […]
How your Employees are Impacting your Organisations IT Security
Your employees are the backbone of your business. The life and soul of the organisation, the people creating and pushing your product or service. So, surely, they can’t be putting your business at risk? Well, that’s where you’re wrong. It’s 2023, and not to make you skeptical, but there’s a lot of malware out there […]
Build a Successful IT Strategy Workshop
Are you struggling to build and develop a solid business strategy? Do you have an IT strategy in place that is helping you grow in an ever-changing digital world? At Jera, we believe having a solid IT strategy in place is key to your overall business success. That’s why we have decided to run a […]
What is Encryption & 4 Reasons you Should be Using it
Without encryption, the ways we use the internet today would look very different. Using things like online shopping, banking and other services online would be much more difficult and unsafe. That’s because websites that have access to your personal data, such as bank details and passwords, encrypt it in order to protect you, their customer. […]
What is Vendor Management?: Your Complete Guide
We live and function in a connected world and there are few if any businesses who don’t rely day to day on external vendors. They might be a delivery company, getting your goods to your customers, or delivering vital raw goods to your business for further processing. Your IT services may well be outsourced, sometimes […]
