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How To Master Your Yearly Business Review Presentation

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With Christmas season officially open (at least in shops and supermarkets), the end of 2022 is now within clear sight. This makes it the perfect time to review your achievements from this year and start thinking about the next. Here are 3 often overlooked but proven methods for nailing your yearly business review: 3 Overlooked […]

Microsoft Teams – What is it & Should you Use it?

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Microsoft’s Teams promises easier internal communications through its chat-based workspace within Office 365. But how does it work and is it the right option for you? In today’s blog post, we’ll go over what Teams promises, some of its best features and positive effects using it could have for your staff’s productivity, teamwork and company […]

How to Boost Company Reputation with Review Optimisation

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As we said in our previous blog post, your business reputation is incredibly important and online reviews of your products and services can make or break your business. That’s why you need a strategy for getting more reviews from your customers and ways to use these to display your excellence. Don’t assume your clients will remember to […]

The Power of Google Reviews for Gaining Online Visibility

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In this day and age, having a good flow of genuine customer reviews posted about you online is integral to making your business a household name in your local area. Google reviews are one of the best ways to raise your online profile and improve your company’s offering which is why today, we’re going over […]

The Importance of Customer Surveys & the Best CSAT Tools

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At the end of the day, the success of your business is solely in the hands of your customers. While you could spend all of your money developing great products and services and running sales and marketing campaigns to promote them, this doesn’t guarantee a positive customer experience. This might seem like a slightly depressing […]

4 Ways your Company can Benefit from Staff Training

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Who wouldn’t want their staff to be more knowledgeable and productive? All training programmes promise this, yet it can be hard for managers to justify the cost of them – especially if they’ve been let down in the past. However, the benefits of offering your people continued development opportunities far outweigh the potential drawbacks once […]

Security Drawbacks of Microsoft 365 and What You Can Do

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Over the past two decades, companies have invested billions (probably even trillions) in converting analogue content into digital information. At the same time, we are producing data at a rate unimaginable just a generation ago. Today, we generate and save vast amounts of critical information in the cloud, primarily in Microsoft 365. Data breaches and […]

How Secure is Microsoft Teams?

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Many people wonder whether they can trust Microsoft with their proprietary data, and the short answer is yes. For the most part, you can trust Microsoft with your data, as it’s unlikely this huge multinational corporation will run into a cybersecurity attack large enough to risk losing your data. That being said, and as we’ve discussed […]

The Benefits of Remote Working for SMEs

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Remote and flexible working is the way of the future, and the recent Coronavirus pandemic has helped to drive this fact home for more employees and employers alike than ever before. But what are some of the specific benefits small businesses can gain from adopting remote working practices and what are the main hurdles they need to […]

How to use Digital Marketing to Supercharge Your Business

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The word ‘marketing’ might make you think of sleazy sales tactics or glamorous 50s ad execs straight from Mad Men, but in reality, modern marketing is neither. Marketing is vital for any business that wants to make a name for itself and these days, focusing on all things digital is key. In today’s blog post, […]

How Businesses Are Saving 5–10 Hours Per Employee Every Week Using AI

A Free Lunch and Learn with Scotland's best AI Experts. Real use cases, no jargon, no grandstanding.