Exploring Remote IT Security Solutions: Implementing 24/7 Protection and On-Demand Crisis Management

The huge IT outages this summer, which rendered millions of businesses, from airlines to marketplaces, inoperational, highlighted one of the many glaring inefficiencies that exist throughout the IT world – an assumption that issues, data breaches or glitches will only happen when you’re ready and expecting them.

Although the CrowdStrike crash was more due to human error and an incompatibility between a security update and MS Windows, it showcased something our IT technicians and cybersecurity specialists have always known: a lack of 24/7, continual coverage, rapid event management, and responsiveness leave you vulnerable.

Countless companies rely on in-house security teams and conventional security applications but don’t recognise that when they turn off the lights and lock the doors, sensitive information and commercial data become more exposed. Most cyber-attacks occur outside of business hours when there is a great potential that nobody is watching.

In this article, we’re focusing on remote IT security—what it means, how it works, and why it’s a fundamental tool in your cybersecurity protection toolbox; ensuring that when you return to work the next morning, you haven’t been a victim of a data breach, cyber-attack, or systems failure.

Remote Cybersecurity Monitoring: A Basic Overview

Cybersecurity professionals use a hugely varied base of assets and resources to provide continuous, unwavering oversight of your networks, systems and confidential data, with the capacity and scope to oversee entire digital infrastructures across multiple sites, remote work stations and devolved workforces.

That has become even more important in recent years, where a large proportion of companies have at least some colleagues who might work from home, have a flexible or hybrid work schedule, or log into controlled access apps and databases from any device and in any location.

Whenever data is transferred between devices, an authorised user accesses a controlled site or workflow, or a colleague opens or sends an email, malicious actors have the potential, even if slight, to use that opening to gain entry and cause untold financial and reputational damage.

This is why remote IT security is often most prevalent within the largest enterprises and corporations, regardless of whether those commercial entities have an existing internal IT team.

The number of devices, touchpoints, and volume of network traffic within bigger companies and groups means there are infinitely more instances where real-time monitoring is pivotal to spot the latest threats and intrusion attempts before they succeed.

In a nutshell, this is exactly what professional cybersecurity teams do, augmenting the effectiveness of even the best intrusion prevention systems – we monitor, track, and trace network traffic, behaviours and security controls around the clock and across all your networks, staying alert for any changes to the threat landscape that need immediate action.

How Remote IT Security Solutions Extend Your Cybersecurity Protection

There is no doubt that known threats are easier to manage and defend against. However, complacency is a risk, particularly where machine learning and artificial intelligence mean the more predictable attacks that conventional antivirus software can prevent form just a fraction of the total cyber threats that exist.

Reliance only on in-house network monitoring or event management responses is similar to having a security team on hand during working hours and sending them home at the end of business, without a presence during the periods when your systems may be most vulnerable.

Cybersecurity is about risk mitigation, identifying potential cyber-attacks in advance, and swiftly and appropriately activating data loss prevention protocols whenever a suspicious access attempt or cloud security login is detected.

Most businesses use access management controls to try to prevent data breaches, but the reality is that 24/7 websites, e-commerce platforms and communication systems mean that keeping data secure requires diligence and continuity, ensuring critical digital assets are properly protected day and night.

Remote IT security services do just that, plugging gaps in controls and monitoring capabilities and providing backup support to ensure comprehensive protection across multiple sources of data transfer and throughout endpoints, devices, and systems.

Real-time monitoring means that new and emerging security threats, unusual events, network traffic, or attempts to access sensitive information that fall outside of normal patterns can be blocked, investigated, and prevented—ensuring you stay ahead.

Advantages of Outsourcing IT Security to a Managed Service Provider

One of the core benefits of working with a specialist security team is that the cost of securing the scale of infrastructure, technology and skill we provide would require a substantial and often prohibitively large investment.

Instead, managed cybersecurity services make cutting-edge protection more accessible and affordable, bypassing limitations baked into monitoring approaches where you depend on generic cybersecurity apps or firewalls or have restricted visibility of activity across systems and networks.

Logging security information and event details means we can detect intrusions proactively and before they trigger an alert, with a precise understanding of how normal network activity peaks and flows over the day or week and when anomalies present a potential threat.

Tapping into the expertise and knowledge of our technicians, engineers, data analysts, and security consultants means we can manage advanced threat detection functions and offer the latest adaptive security tools while providing ongoing security assessments to protect data from breaches.

We can also adjust our threat detection and incident response policies to your priorities and requirements.

Upgrading Your Business Cybersecurity Solutions

Today’s cybersecurity environment means that the nature, location and origin of cyber-attacks are constantly evolving, and adding a comprehensive suite of assets, tools and expertise to your data security approach may be vital.

This applies whether you’re more at risk of data breaches originating from unprotected mobile devices or want to ensure that multiple systems and software applications are running smoothly, without any potential crashes or outages that could cause business-critical problems.

If you’d like to learn more about remote IT security, the services and packages we offer, and how we might recommend updating your cybersecurity approach, you are welcome to contact the Jera team any time or can find more about pricing and solutions via our service pages.