How to Provide Excellent IT Support for SMEs
How to Provide Excellent IT Support for SMEs [ez-toc] Almost invariably, the standard of small business IT support received from helpdesks tends to leave a lasting impression on customers. At contract renewal time, exceptionally good or bad service affects repeat business and referrals, too. If your organisation provides IT support services to small and medium-sized enterprises, you […]
Why Does my Business Need IT Support? An Easy Guide
Why Does my Business Need IT Support? An Easy Guide [ez-toc] If you own a small or medium-sized business, typically with between 10 and 150 employees, you may have wondered how to get the best from information technology. If so, read on for some essential tips on how your company can get the most from […]
How to Create Asset Management Databases
How to Create Asset Management Databases [ez-toc] Picture this, it’s a normal day and you’re using your CRM system as you do every day. But today, you find out that your CRM’s new update has had a massive cybersecurity breach! What do you do?! How do you know what computers have that version installed? Do […]
Why Your Business Needs An IT Budget Now
Why Your Business Needs An IT Budget Now [ez-toc] Why is preparing an IT budget within SMEs (small medium enterprises) essential? And, how can having a strategic budget propel your organisation towards success in the modern, competitive marketplace. Here, we delve into the main steps involved in creating an IT budget. Why Your Business Needs […]
What is Vendor Management?: Your Complete Guide
What is Vendor Management?: Your Complete Guide [ez-toc] We live and function in a connected world and there are few if any businesses who don’t rely day to day on external vendors. They might be a delivery company, getting your goods to your customers, or delivering vital raw goods to your business for further processing. […]
4 Ways Outsourcing Your IT Can Help Your Business Grow
4 Ways Outsourcing Your IT Can Help Your Business Grow [ez-toc] Most small to mid-size businesses think they can or should do it all. And while this mentality may be okay in the very beginning of establishing your organisation, it will soon start to stall the growth of your company. Growth takes time and resources, […]
What to Look for in an IT Service Provider: 3 Easy Steps
What to Look for in an IT Service Provider: 3 Easy Steps [ez-toc] Few things are more important to your company than properly managing your systems and data. Just as you would not hand over the keys to your home to a total stranger, you shouldn’t entrust your company’s IT systems to a third party […]
How to Train New Employees on Corporate Security Well
How to Train New Employees on Corporate Security Well [ez-toc] When new staff enter your organisation, you need to make your security policies a priority during the onboarding process. This way, you can ensure your company will not suffer devastating security incidents in the future. We find that one of the biggest reasons that motivates […]
3 Ways to Use Technology With Purpose Within Your Business
3 Ways to Use Technology With Purpose Within Your Business [ez-toc] What is the role of technology? Simply put, it is to make our lives easier. Therefore, business technology should have the sole purpose of making your work life easier. Yet many companies still struggle to make use of technology in a way that fosters […]
3 Reasons You Should Upgrade to Windows 10 Today
3 Reasons You Should Upgrade to Windows 10 Today [ez-toc] With Microsoft ending their support for Windows 7 on January 14, 2020, it’s time to start thinking of an update if you’re still using the 9-year-old operating system. Here at Jera, we’re big fans of Windows 10 and would recommend updating your operating system to it as […]
