Business Continuity Plan: The 5 Step To Create
Business Continuity Plan: The 5 Step To Create [ez-toc] How will your business respond when faced with an unexpected situation? Will your business sink or swim? Do you have a business continuity plan in place? Leading a small business is a challenging endeavour. According to a January 2021 article published by Entrepreneur, 20% of small businesses fail […]
Why your Business Demands a Security Audit
Why your Business Demands a Security Audit [ez-toc] Preparing for the Future In our modern-day and age, cyberattacks can seem like a thing of the past. After all, we know so much more about the internet and security than we did ten years ago, right? It’s actually more nuanced than that. Though we do have more advanced […]
IT help desk: Troubleshooting to Secure A Simple Life
IT help desk: Troubleshooting to Secure A Simple Life [ez-toc] From printer troubleshooting to accessing shared drives: How an IT help desk improves business continuity. Troubleshooting an offline printer “We had one user calling us because their printer was showing up as offline. It’s generally frustrating for people when they can’t use the equipment in […]
Does your Organisation Need Mobile Device Management?
Does your Organisation Need Mobile Device Management? [ez-toc] We’ve quickly become very dependent on our smart devices. The average Brit checks their phone 28 times a day; that’s almost twice per hour if they get 8 hours of sleep. So it’s no wonder that personal mobile devices – smartphones, tablets and laptops – have become a […]
How to Boost Company Reputation with Review Optimisation
How to Boost Company Reputation with Review Optimisation [ez-toc] As we said in our previous blog post, your business reputation is incredibly important and online reviews of your products and services can make or break your business. That’s why you need a strategy for getting more reviews from your customers and ways to use these to display […]
The Power of Google Reviews for Gaining Online Visibility
The Power of Google Reviews for Gaining Online Visibility [ez-toc] In this day and age, having a good flow of genuine customer reviews posted about you online is integral to making your business a household name in your local area. Google reviews are one of the best ways to raise your online profile and improve […]
Why Business Reputation Matters & How to Boost it Online
Why Business Reputation Matters & How to Boost it Online [ez-toc] The way people choose the businesses they buy products and services from has changed fundamentally with the near-universal adoption of the internet and its various review sites. While in the past, people learned about products and services largely through word of mouth, today, online […]
The Importance of Customer Surveys & the Best CSAT Tools
The Importance of Customer Surveys & the Best CSAT Tools [ez-toc] At the end of the day, the success of your business is solely in the hands of your customers. While you could spend all of your money developing great products and services and running sales and marketing campaigns to promote them, this doesn’t guarantee […]
The Benefits of Remote Working for SMEs
The Benefits of Remote Working for SMEs [ez-toc] Remote and flexible working is the way of the future, and the recent Coronavirus pandemic has helped to drive this fact home for more employees and employers alike than ever before. But what are some of the specific benefits small businesses can gain from adopting remote working practices and […]
A Guide to Remote Working for your Business Model
A Guide to Remote Working for your Business Model [ez-toc] Remote and flexible work go hand in hand, and together, they present the future of work. As we mentioned in last week’s blog post, we might soon see half of the UK’s workforce telecommuting at least some of the time. Meanwhile, having some flexibility over the […]
