Small businesses deserve the same quality of IT support as large ones. Same-day response. A named person who knows your setup. A clear plan for where your technology is going. And cyber security that actually protects you — not a watered-down version designed for businesses that don’t matter. Jera IT supports Scottish small businesses with under 250 people across every sector — with no jargon, no long contracts, and no surprises.
You don’t need us to explain these. You need us to fix them.
Small businesses don’t need a scaled-down version of enterprise IT. They need IT support that fits the way they actually work — responsive, transparent, affordable, and genuinely focused on helping the business grow rather than managing the account.
[Company name] is a Scottish [sector] business with [X] staff. Their previous IT provider was slow, reactive, and increasingly difficult to reach. Staff were using a mix of personal and business devices with no security management. An IT audit had never been done. Microsoft 365 licences were being paid for but barely used. Nobody had spoken to them about AI.
Full IT maturity assessment. Microsoft 365 properly configured — Teams, SharePoint and OneDrive set up to match how the team actually works. Multi-factor authentication rolled out across all accounts. Cyber Essentials Plus achieved in 8 weeks. Microsoft Copilot deployed for the whole team — time savings tracked by department using OI Scoring.
Cyber criminals don’t go after small businesses because they’re valuable. They go after them because they’re undefended. Automated attacks scan the internet continuously for businesses with weak passwords, unpatched software, and no multi-factor authentication. They don’t care how many people you employ. They care whether the door is open. The good news: the most effective protections aren’t expensive, and they don’t require an IT department to implement. Jera’s Security Framework gives small Scottish businesses structured, proportionate cyber security — priced for businesses your size, not for enterprise.
AI isn’t only for large businesses. Small teams often see the biggest gains — because in a 10-person business, saving everyone 3 hours a week is the equivalent of hiring a full-time member of staff.
No. Small businesses are a core part of what we do — and in many ways the clients we enjoy working with most, because the impact of good IT is immediate and visible. We support Scottish businesses from 5 people upwards. There’s no minimum size. The only thing that changes with size is the scope of the engagement — a 10-person business needs different things from a 100-person business, and we build accordingly. What doesn’t change is the quality of the support, the named account manager, the same-day response, or the fixed monthly pricing.
Yes — and more so than a large business, for two reasons. First, small businesses are disproportionately targeted by cyber attacks precisely because attackers know they’re less likely to have proper defences in place. Second, a cyber incident hits a small business proportionally harder — you don’t have the resources to absorb the cost, the reputational damage, or the downtime that a larger organisation might weather. Cyber Essentials Plus is the government-backed certification that demonstrates your business has the fundamental controls in place. It’s also increasingly required if you work with larger customers, public sector organisations, or certain supply chains. We can typically get a small business to CE Plus certified in 6 to 8 weeks.
Everything you need for your IT to run properly — support for all your devices, Microsoft 365 management, security monitoring, proactive maintenance, and your named account manager. We build the price around what your business actually needs, and we quote it clearly before you sign anything. No call-out charges for things that should be covered. No surprise invoices for routine work. If something comes up that’s genuinely outside the scope of what we agreed, we’ll tell you before we do it — not bill you afterwards.
Absolutely — and small businesses often see the most dramatic results because the impact of saving everyone a few hours a week is so tangible. In a 10-person business, if AI saves each person 3 hours a week, that’s 30 hours of recovered time across the team — the equivalent of hiring a part-time employee, without the overhead. We deploy Microsoft Copilot within your existing Microsoft 365 environment — tools your team already uses, made significantly more powerful. The deployment is practical and fast. We include training to make sure your team actually uses it. And we track the time savings using OI Scoring so you can see the return in plain numbers, not management consultant language.
Other sectors we support across Scotland
Book a free 30-minute call with Ally. No pitch, no pressure — just an honest conversation about your IT, your security, and where technology could give your team more time to focus on the work that grows your business.
