IT Support for Manufacturing & Engineering · Scotland
Jera IT provides managed IT support, cyber security, and AI adoption for Scottish manufacturers and engineering businesses. We understand production environments, supply chain compliance, and what downtime actually costs — because we work with businesses like yours every day.
You don’t need us to explain these. You need us to fix them.
Not generic IT support repackaged for your sector. Specialists who
understand production environments, OT systems, supply chain compliance,
and the cost of downtime.
[Company] had cycled through two IT providers. No roadmap, no named contact, average ticket response of two days. Three production outages in 18 months cost an estimated [£X] in lost output.
Full IT maturity assessment across two sites. Written 24-month roadmap in 30 days. Cyber Essentials Plus achieved in month three — unlocking a supply chain contract that had been on hold pending certification.
Attackers target manufacturers because production downtime creates immediate, enormous pressure to pay. The average cost of a manufacturing cyber incident now exceeds £200,000. Jera’s Security Framework gives you continuous, structured protection — not a product you buy once and forget.
Using tools they already pay for — tracked with Jera’s OI Scoring system so you can see exactly where the hours go.
Same day — guaranteed. Our monitoring systems are designed to catch issues before they become outages. When a production-critical system does fail, you call us directly — not a helpdesk queue — and a real engineer is working on it within minutes. If remote resolution isn’t enough, we’ll be onsite.
Yes. We’ve helped Scottish manufacturers achieve Cyber Essentials Plus in as little as 8 weeks, directly unlocking supply chain contracts that were on hold pending certification. We review your current posture against the five CE+ control areas, close the gaps, and support you through the independent assessment.
It’s a significant and growing risk. Engineers using public AI to optimise designs or draft specifications are feeding commercially sensitive IP into external models with no data protection in place. Jera’s AI governance service maps shadow AI usage, establishes approved tools and acceptable use policies, and ensures your AI adoption is secure from the start.
Other sectors we support across Scotland
Book a free 30-minute call with Ally. No pitch — just an honest look at your IT environment, your cyber security posture, and where AI could give your team time back.
